Accessibility Statement & Inclusive Systems Architecture

1. Legal Framework & Technical Conformance

Mobikom Bulgaria is committed to providing digital services accessible to all users, regardless of physical, sensory, or cognitive abilities. This institutional gateway is engineered in full alignment with the following statutory standards:

• Directive (EU) 2019/882 (European Accessibility Act): Enforced across the European Union, mandating accessible consumer digital interfaces and electronic communications.
• Harmonised European Standard EN 301 549 (v3.2.1): Technical accessibility requirements for Information and Communication Technology (ICT) products and services.
• W3C Web Content Accessibility Guidelines (WCAG) 2.2: Conformance achieved at Level AA, with foundational criteria meeting Level AAA (contrast, layout predictability, and zero timed traps).

2. Technical Accessibility Measures Implemented

The sovereign architecture of mobikom.bg integrates accessibility directly into the core document object model rather than through fragile third-party overlay widgets:

• Native Client-Side Voice Reader: Every page incorporates an in-memory SpeechSynthesis controller, enabling real-time auditory playback of institutional briefings with zero external audio streaming.
• Strict Keyboard Navigability: All interactive elements, navigation drawers, and anchor links are accessible via tab indexing. High-visibility focus indicators (2px solid outline with 2px offset) ensure visible tracking without mouse input.
• Minimum Touch Targets: All interactive controls feature touch surfaces meeting or exceeding 44x44 CSS pixels to accommodate users with motor impairments.
• Semantic Document Hierarchy: Logical heading progression (H1 through H4), explicit landmark regions (header, nav, main, footer), and unambiguous ARIA state descriptions.
• Zero Flash & Zero Motion Hazards: Absence of blinking content, auto-playing video streams, or flashing canvas graphics, fully eliminating seizure and vestibular disorientation triggers.

3. Visual Comfort, Contrast & System Typography

Visual ergonomics are enforced systematically through CSS mathematical color declarations:

• Dual Color-Scheme Support: Seamless integration of light and dark operating system modes via native light-dark() declarations, mitigating visual fatigue and photophobia.
• High Contrast Typography: Text-to-background contrast ratios strictly exceed 7:1 for regular body text and 4.5:1 for large titles, outperforming standard WCAG AA minimums.
• System Typography Stack: Content renders via local system font engines (system-ui, sans-serif), completely avoiding text reflow, layout shifts, or unstyled font flickering.
• Full Zoom & Reflow Fidelity: Text scales cleanly up to 200% magnification without loss of layout structure, horizontal scrollbars, or overlapping elements.

4. Known Limitations & Non-Accessible Content

Due to the zero-dependency static delivery model of Mobikom, the platform avoids common accessibility pitfalls introduced by commercial analytics and advertising scripts:

Assessment Status: 100% of internally authored platform content conforms to EN 301 549 requirements. Real-time RSS feeds syndicated from regional news nodes (dobrichnews.com, dobruja.com) are stripped of decorative markup and presented as clean text hyperlinks, ensuring assistive technologies parse incoming headlines with zero friction.

5. Reporting Accessibility Barriers & Enforcement

We welcome direct feedback regarding the accessibility of our gateway. If you encounter any technical barrier preventing seamless navigation or interaction:

• Technical Operations Desk: ops@mobikom.bg →
• General Institutional Inquiries: desk@mobikom.bg →

National Enforcement Authority (Bulgaria):
Commission for Consumer Protection (KZP) / Ministry of e-Government
Responsible for monitoring digital accessibility compliance under statutory Bulgarian legislation transposing Directive (EU) 2019/882.